OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
304 ratings and 164 comments received in the last 90 days.
25 December 2025
James Poplett's attention to my needs and what I was looking for fantastic without being pushy. I look forward to doing business with him again in the future
23 December 2025
Kai was professional and helpful.
18 December 2025
Our experience with BMW has been first class. From the communication regarding the purchase and financial side to the handover of the car. Mason the sales agent was very patient and explained in detail all the new features of our new car.
09 December 2025
The salesman and business manager were very attentive and a pleasure to deal with.
21 November 2025
Gideon looked after us very well, he took time & care to help us, both while we choose our new car and with the handover.
10 November 2025
Provided a good deal
04 November 2025
Again Mason was amazing, new everything about the car and put us completely at ease
03 November 2025
Mason Pennant could not have been any better
02 November 2025
As well as the brilliant interaction with Mason, Jan the Sales Manager was fantastic. Jan made us feel special, welcome and made a point of spending time with us at the handover and thanked us for our business!
07 January 2026
Car not sorted
07 January 2026
Really good updates
07 January 2026
Had excellent service and support from breakdown by road to quick and friendly support and fixing of car. Big thank you to Sam Vic in getting things sorted. Also not to mention the lady on reception who found me the right people and and answers.
07 January 2026
Was booked in for a re-call action alongside an oil service and you did not have the part despite me waiting weeks for the appointment as this was the reason stated
06 January 2026
Car was not cleaned inside and out and the
05 January 2026
All done on time.
03 January 2026
Polite, quick, nonassle involved
28 December 2025
It's always the same. Excellent.
24 December 2025
Very good from booking until collection
24 December 2025
Peter kept me informed all along.
FIND Group 1 Brighton BMW
Address
- Victoria Road, Portslade, Brighton, East Sussex, BN41 1YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01273 080635
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
Address
- Victoria Road, Portslade, Brighton, East Sussex, BN41 1YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01273 052 342
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
Address
- Victoria Road, Portslade, Brighton, East Sussex, BN41 1YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 14:00
- Sun:Closed
Phone
- 01273 052 342
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
Address
- Victoria Road, Portslade, Brighton, East Sussex, BN41 1YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01273 052 342
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
31 December 2025
Attention to detail was excellent