OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
213 ratings and 112 comments received in the last 90 days.
03 July 2025
Kept informed every step of the way
24 June 2025
I would like to take the opportunity to call out Gideon for his professionalism, knowledge and patience. Great communication through out - nothing was too much trouble. Overall a great experience.
08 June 2025
Speed, knowledge
05 June 2025
Accessibility and made to feel at home. Am always offered a drink as well.Very friendly personnel
04 June 2025
The service given
04 June 2025
Life made easier
04 June 2025
I had a stress free upgrade to my existing vehicle, with no quibbles. My new car came looking amazing, and I was shown how to use the technology at length.
29 May 2025
easy and smooth process
14 May 2025
Gideon was very helpful throughout my experience and made everything so easy and run smoothly, I couldn't be any happier
05 July 2025
Very expensive service. I didn't get the usual video showing me tye wear on tyres, brake pads etc. The complementary car wash feels just like a token gesture as for the 2nd year running there was dirt left on the vehicle in many areas.
05 July 2025
The visit was fulfil my expectations.
04 July 2025
As above.
04 July 2025
All dealt with efficiently plus kept informed at all stages
04 July 2025
As above!!
04 July 2025
Excellent
04 July 2025
Completely happy with the service received,
02 July 2025
Thorough and informative video appraisal of the underneath of the car. Good explanation given of the work needed.
02 July 2025
There appeared to be a couple of new scratches on the bootlid
02 July 2025
Nothing to complain about.
05 July 2025
Fantastic service from Jason Catt. Got me an amazing deal, and all with a smile.