OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
323 ratings and 124 comments received in the last 90 days.
16 July 2024
5* communication from start to finish
12 July 2024
Gideon was so helpful and gave me all the information and time to think about my decision . I am thrilled with my new car and Gideon set up my phone and all the technology in person for me
12 July 2024
Completely satisfied. I am very appreciative of the the level of explanation provided around the exchange of cars and my options for ourchasing
11 July 2024
A relaxing showroom with helpful staff
11 July 2024
Ian James was fantastic. Efficient, knowledgeable and helpful. The dealership was well presented.
06 July 2024
All good
03 July 2024
Phillip Langrish was first class. Handled everything extremely well and kept my updated.
02 July 2024
Everything went smoothly and efficiently.
02 July 2024
Excellent service from Gideon
20 July 2024
Expensive and car was not washed despite requesting this at check in
19 July 2024
The receptionist (female) was absolutely lovely, sat me down, tracked down my advisor and made sure I had a coffee. Also, my advisor let me work from a free desk which was very helpful.
19 July 2024
All works completed in a good timescale and car handed back clean inside and out.
17 July 2024
To. The. Point
16 July 2024
Well organised
15 July 2024
This is the best service experience I've had for a while from you.
14 July 2024
customer comes first
14 July 2024
Easy to book the car for the recall and was kept up to date with the progress etc
14 July 2024
MOT carried out quicker than expected so perfect.
13 July 2024
Was good.
17 July 2024
All went ahead very smoothly and quickly