OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
264 ratings and 127 comments received in the last 90 days.
05 June 2025
Accessibility and made to feel at home. Am always offered a drink as well.Very friendly personnel
04 June 2025
The service given
04 June 2025
I had a stress free upgrade to my existing vehicle, with no quibbles. My new car came looking amazing, and I was shown how to use the technology at length.
04 June 2025
Life made easier
29 May 2025
easy and smooth process
14 May 2025
Gideon was very helpful throughout my experience and made everything so easy and run smoothly, I couldn't be any happier
09 May 2025
Top service and amazing product
08 May 2025
SP Mason Pennant was particularly impressive with his attention and knowledge.
30 April 2025
There is nothing I can fault, very happy with the overall experience.
08 June 2025
Good service
08 June 2025
Everyone was very accommodating
04 June 2025
As above!
04 June 2025
Polite staff
02 June 2025
I wasn't expecting to wait 1/2 hrs, only 1/2 hr. I don't think it's necessary to do a vehicle check when fixing a simple interior trim issue. This is what kept me waiting and it wasn't necessary as I'd only bought the car three weeks earlier.
02 June 2025
MOT was a little late so the person dealing with my vehicle gave me a little discount which was a lovely gesture.
30 May 2025
Great service, dealing with the car quickly after a relay
30 May 2025
Very easy and hassle free service
28 May 2025
As above
26 May 2025
Always great communication and service
08 June 2025
Speed, knowledge