OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
239 ratings and 114 comments received in the last 90 days.
05 June 2025
Accessibility and made to feel at home. Am always offered a drink as well.Very friendly personnel
04 June 2025
Life made easier
04 June 2025
The service given
04 June 2025
I had a stress free upgrade to my existing vehicle, with no quibbles. My new car came looking amazing, and I was shown how to use the technology at length.
29 May 2025
easy and smooth process
14 May 2025
Gideon was very helpful throughout my experience and made everything so easy and run smoothly, I couldn't be any happier
09 May 2025
Top service and amazing product
08 May 2025
SP Mason Pennant was particularly impressive with his attention and knowledge.
30 April 2025
There is nothing I can fault, very happy with the overall experience.
16 June 2025
Service advisor excellent
15 June 2025
See above
15 June 2025
Efficient
14 June 2025
All was excellent but found the MOT a little expensive
12 June 2025
Completely satisfied, everything was done to a high standard
11 June 2025
It was an MOT and all went ok
11 June 2025
Service apparently carried out ok - electronics reminder I next service reset. Jamie courteous and efficient. Paint damage and mysterious electrical issue mean I have not got my vehicle back in 100% condition.
10 June 2025
Timely, friendly, fair pricing and my car was washed!
10 June 2025
Report was good
09 June 2025
Friendly and efficient
08 June 2025
Speed, knowledge